![]() If you have forgotten your password then you will need to contact the IT Services to get your password reset. This email will have been sent approximately 5 days after we received your paper application form. Please refer to the email we sent you inviting you to access the Portal as this contains the specific personal instructions on how you should access Portico. If you have submitted a paper application then these instructions are for you. To return to your application go to the On line application system, or follow the link in the email entitled UCL Online Application - Account created. If you have not yet submitted your online application you will not be able to access Portico. ![]() If you have forgotten your password go to the Online Application Service change password facility. Your username is the email address you used to complete your online application. Your username and password are the same ones you used for accessing the on line application form. If you submitted your graduate or research application to study at UCL on line via UCL's own web pages then this section is for you. ![]() If you have forgotten your password go to the Online User Registration change password facility. Your username is the personal email address that you chose to use. Your username and password are the ones you set up using the UCL Online User Registration service. If you have applied for an undergraduate programme then these instructions are for you. To learn how to view your orders on your Xbox One console, check your Xbox purchase history.You will have submitted an application to study at UCL using one of the methods listed here - follow the instructions next to your method of application: ![]() To figure out why you can't download a game, app, or other software, see Fix problems with apps from the Microsoft Store. To request a refund, see Returning items you bought from the Microsoft Store for exchange or refund. To update your credit card or payment method, see Change the payment method or credit card linked to your Microsoft account. For additional help, see Change how you pay for a Microsoft subscription. To change how you pay for a subscription, switch billing frequency, or cancel, select Services & subscriptions. If needed, you can cancel an order or pre-order from the Microsoft Store. If you're using assistive technology, learn about Microsoft account dashboard accessibility features.įor unexpected purchases or charges, investigate a billing charge from Microsoft. If you have more than one Microsoft account, sign in to each one to check your order history. Make sure you're signed in with the Microsoft account you used to make the purchase. Here are some things you can try if something isn't right: If you have a question about your orders, select Order help. To print an order or its tax invoice, select Order details > Print / Tax Invoice. To see past orders and past purchases, use the Show and Ordered within filters. Make sure you sign in with the account you used to make the purchase. To review app, game or subscription purchases, track orders or view and print invoices, sign in to the order history page on your Microsoft account dashboard. Microsoft Store Microsoft account dashboard More.
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